Medical Assistant - Full-time
Frederick
Medical Assistant - Full-time
Full Time • Frederick
Benefits:
- 401(k)
- Paid time off
- Competitive salary
About Us:
At Myndpath Psychiatry & Medical Associates, we’re committed to delivering compassionate, patient-centered care that empowers individuals and strengthens communities. Our team thrives on collaboration, innovation, and clinical excellence—and we’re looking for a Medical Assistant (MA) who shares our mission.
Role Overview:
The Medical Assistant (MA) provides high-quality clinical and administrative support to healthcare providers. This role is responsible for ensuring efficient patient flow, maintaining a clean and compliant clinical environment, managing electronic health records, and delivering exceptional, empathetic patient care.
Clinical Duties & Patient Care
- Patient Intake & Triage: Escort patients to exam rooms efficiently. Perform comprehensive intake by measuring and recording accurate vital signs (blood pressure, heart rate, temperature, weight/height).
- Medical Histories: Interview patients to precisely document chief complaints, medical histories, immunizations, current medications, and allergies in the Electronic Health Record (EHR).
- Provider Assistance: Assist physicians and mid-level providers during examinations, routine primary care, and complex or minor medical/surgical procedures. Prepare rooms/procedures according to physician preference and establish/maintain a sterile field.
- Lab & Diagnostic Support: Collect, prepare, and process laboratory specimens (including blood, phlebotomy, and urine samples). Perform rapid diagnostic testing (e.g., COVID-19, flu, strep) and routine screenings.
- Clinical Procedures: Perform minor medical interventions such as dressing changes, giving injections, and administering medications as directed by providers. Remove staples, sutures, and drains when requested.
- Patient Education: Educate and provide clear instructions to patients and families regarding treatment procedures, medications, follow-up care, preventive health, and other provider directions.
- Results & Prescription Management: Review medical tests/results for abnormalities, immediately notify providers, and file them in the EHR. Process prescription refills via eRX as instructed, providing info to pharmacies and accurately logging records.
Operations, Administrative & EHR Management
- EHR Documentation: Maintain meticulous, complete, clear, and up-to-date documentation of all clinical charting, laboratory results, medications, and patient interactions within the EHR system.
- Workflow & Communication: Monitor and coordinate patient flow between waiting areas and exam rooms to minimize wait times for scheduled and same-day visits. Efficiently direct phone calls, take accurate messages, and ensure prompt follow-up on phone inquiries.
- Environment & Supply Chain: Maintain pristine cleanliness in examination treatment rooms and lab areas. Organize, sanitize, stock, and manage medical inventory, ensuring all supplies are within their expiration dates.
- Equipment Maintenance: Clean and sterilize medical equipment, ensuring all tools are in proper working order through responsible inspection.
- Cross-Functional Support: Assist the front desk team with phone inquiries, scheduling, or patient check-ins during peak hours as needed.
Quality, Safety & Compliance
- Regulatory Compliance: Maintain strict adherence to organizational quality control, infection control standards, OSHA, and CLIA safety protocols.
- Quality Improvement: Understand and participate in department performance improvement activities, translating population health and quality program requirements into daily operational workflows.
- Emergency Preparedness: Maintain readiness to perform Basic Life Support (BLS) / CPR if an emergency arises.
Minimum Required Education:
- High school diploma or equivalent required. Completion of an accredited Medical Assistant training program or an associate’s degree (or higher) in healthcare is highly preferred.
Minimum Required Experience:
- 3–5 years of experience in a medical practice, primary care, urgent care, clinical setting, or mental health institution.
Licenses/Certifications:
- Current Basic Life Support (BLS) / CPR Certification required.
- Certified/Licensed MA preferred (CNA, EMT, or LPN also considered).
Other Skills Required:
- Technical & EHR Skills: Strong computer proficiency, including standard MS Office applications and advanced knowledge of Electronic Health Record (EHR) systems and standard diagnostic/lab equipment.
- Clinical Knowledge: Foundational knowledge of anatomy, physiology, medical terminology, and the necessary equipment to support specialty practice needs.
- Adaptability & Teamwork: Ability to work independently as well as collaboratively within a team-based environment. Exceptional multitasking and prioritization skills in a fast-paced environment.
- Interpersonal Skills: Outstanding customer service and communication skills. Ability to work empathetically and professionally with all patients, including those presenting with physical illnesses or acute psychiatric/mental health challenges.
Compensation: $23.00 - $25.00 per hour
About Us
Our Mission
Our mission at Myndpath Psychiatry and Medical Associates is to provide quality medical and psychiatric care to underprivileged communities. We work hard to align the physical and mental wellbeing of our patients through trust, thoughtfulness, care, and empathy.
Our Vision
Our vision is to provide transformative care for the complete you.
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